Privacy Policy

1. Introduction

TwelveOFive AI ("we", "our", "us") operates SSC Intelligence. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. By using SSC Intelligence, you consent to the data practices described in this policy.

2. Information We Collect

Account Information: When you create an account, we collect your name and email address through our authentication provider.

Profile Information: During onboarding, we collect your SSC exam type (CGL, CHSL, or MTS), expected exam date, and daily study hours to personalize your experience.

Mock Test Data: When you submit mock test results, we collect the scores you enter — including total questions, attempted, correct, wrong, time taken, and subject-wise scores. This data is stored in our database to generate analysis and track your progress.

Usage Data: We track your weekly analysis usage count to enforce free plan limits. We may also collect basic usage analytics such as page views and feature usage to improve the platform.

3. How We Use Your Data

We use your information to:

• Provide and maintain the SSC Intelligence platform
• Generate AI-powered performance analysis and revision suggestions
• Track your preparation progress across mock tests
• Enforce subscription plan limits and manage billing
• Communicate with you about your account and service updates
• Improve our platform and develop new features

4. How Mock Test Data is Stored

Your mock test scores and analysis results are stored securely in our managed database. This data is associated with your user account and is only accessible to you through your authenticated session. We retain this data for as long as your account is active to provide continuous progress tracking. You may request deletion of your data by contacting our support team.

5. Payment Information

All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We do not store your credit card numbers, CVV, or full card details on our servers. We only store Stripe customer and subscription identifiers to manage your subscription status. For more information about how Stripe handles your payment data, please refer to Stripe's Privacy Policy.

6. AI Data Processing

When you submit mock test results, your score data (not personal identification) is sent to our AI service to generate performance feedback and revision suggestions. The AI processes your scores, accuracy percentages, and subject-wise performance to produce personalized recommendations. The AI does not retain your data after generating the response. We do not use your data to train AI models.

7. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission using HTTPS/TLS
• Secure authentication with session-based tokens
• Database access restricted to authorized services only
• Regular security reviews and updates
• Payment data handled exclusively by PCI-compliant Stripe

8. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With Stripe for payment processing and our AI service provider for generating analysis
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing
• Export your mock test data

To exercise any of these rights, contact us at [email protected].

10. Cookies

We use essential cookies to maintain your authentication session and remember your preferences. We do not use third-party advertising cookies. Analytics cookies, if used, are anonymized and used solely to improve the platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on the platform with a revised "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact

For questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +91 95970 40585
Address: Sudharsan Elangovan, Twelveofive AI, 10/255, Masaiyan St, Kattur, Avani, Perur Keel Muga, Bodinaickenpatti, Salem, Tamil Nadu — 637105, India